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Our software support experts are available 9:00 am to 5:00 pm every working day (NZST) via telephone +64 3 332 4453 or email at

We can make your support call even easier for you, by connecting directly to your computer and viewing your screen, using the latest in secure remote access tools.

Costs:  Our support charges are NZ$145.00 per hour (New Zealand customers add GST). 

Site visits: are available by prior arrangement (plus travel expenses for visits outside Christchurch, New Zealand).